INSURANCE CLAIMS PROCEDURE FOR NRC PASSENGER TRAIN SERVICE

* In the event of a train accident resulting into injury, permanent disability and or death; the claimant shall duly complete Personal Accident claim form for NRC passengers.

* The claimant shall produce evidence of payment of the premium (In this case, it is built into the passenger fare ticket issued either through on-line purchase or Ticket Office Machine (TOM).

* The claimant shall produce evidence of purchase of ticket for the particular train journey i.e. Abuja-Kaduna trip 9 also code named AK9.

* The claimant shall produce medical report in all cases of bodily injury.

* The claimant shall produce medical bills from hospitals including medical expenses incurred by claimants at NRC hospitals.

* The next of kin of the claimant shall produce a death certificate on the event of death.

* The claimant shall bring all the above documents/evidences to any of the Nigerian Railway Corporation stations on the Abuja-Kaduna train service corridor, or the Head Office at Ebute-Metta, Lagos.

* The Insurance Claim Form can be downloaded from Here

The NRC Insurance desk officers can be contacted for further information and guidance.

Mr. Usman Halidu
08060044600

Mrs Funmi Isiorho
09050244719

 

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