Dear Valued Customer,
Kindly fill/tick the appropriate response, so we can serve you better. All responses are solely for research and improvement purposes and should be answered in your most accurate knowledge.
reserach
1. Which of the train service do you use?
2. How often do you use the train service?
3. Does our train service operate according to their time schedule?
4. Have you experienced delay on the train?
5. What sort of delay did you experience?
6. How long was the delay?
7. How often do you experience delay on this train?
8. Were you properly informed of the reason for the delay?
10. How satisfied are you with the train service?